Available in San Francisco's Bay Area and South Florida, a RedCap ride is tyically less expensive than a black car or taxi - and in the comfort of your own vehicle.
Be driven in your car by our certifed, courteous drivers.
If you're like us, there are times when you can't, shouldn't or don't want to drive. That's why we created RedCap - a service that delivers high quality Personal Drivers to drive your vehicle, day or night.
Our Drivers are certified, courteous and at your service.
Customer safety is a top priority. Every one of our drivers is fully insured and carefully screened for clean driving and criminal records, thoroughly drug tested, and finger printed. Our stringent driver certification standards and quality of our personal drivers is the cornerstone of our exemplary service.
Our App lets you book drivers within the hour, day or night.
Open your app, enter your pick up and drop off address and review an instant quote for your ride. You can even read a bio, call and track your driver and rate them at the end of your trip.
Easy To Use
- Door-To-Door Quotes, One Way or Round Trip
- Use Personal or Business Credit Cards
- Meet Your Driver With Ratings and Bios
- Rate Your Driver After Your Ride
- Automatic Payment
- Manage Your RedCap Account
An iOS or Android device is required for RedCap service.
Our customers use RedCap as a lifestyle service.
From nights out and entertaining to airport drop off and pickup, executive rides, shuttling the kids or aging parents - RedCappers find ways to use a Personal Driver throughout their lives.
"I can enjoy nights out without having to worry about getting home safely, and with my car."
RedCapping since 11/10
"I get dropped off and picked up at the airport, and don't have to pay for expensive parking."
RedCapping since 08/13
"Work now gets done in my car, RedCap drives while I work in my backseat."
RedCapping since 04/14
FAQs & Important Information
Find answers to commonly asked questions and facts about the RedCap service, what you can expect and the ins and outs of taking a RedCap ride.
Is there a fee to join?
There is no fee to join. Space Available drivers are available at no cost. Upgraded access offers enhanced benefits such as discounted fees, multiple drivers, monthly credits, and priority access. Your can upgrade after you join.
Who can use my account?
We want RedCap to be useful for your entire household. You may add as many household users as needed, as long as they live at your residence.
Can I call in or text in a reservation?
We do not accept text messages or phone calls as your reservation typically involves more than a pick up and drop off location information, which is difficult to coordinate using text messages. Our app provides an easy reservation process and delivers us the information we need to service you.
Can I cancel my reservation?
Yes. There is no fee if there is more than an hour's notice. If you cancel within 1 hour of your scheduled pick up time, there is a $50 fee to cover the cost of sending a driver. If you wait to cancel or don't show up after your scheduled pick up time, there is a $75 fee. Our upgrade offers lower cancellation/no show fees.
What are your hours?
We are open Sunday-Wednesday from 5AM - 1AM and Thursday-Saturday from 5AM-2AM, but there are times when driver availability is limited. We strongly recommend booking your driver requests in advance to give you the best opportunity to secure a driver at your preferred time.
Is my resevation guaranteed?
We operate on a space available basis when you join for Free and only guaranty drivers to our Upgraded customers. Although it is very rare, there are times when we are at capacity, particularly on popular holidays and weekend nights. We recommend booking in advance to give you the best chance at securing a driver.
Are drivers certified?
Yes. Each RedCap driver passes certification courses, including simulation trips with our staff and mystery shopper rides.
Do we run background checks?
We know the person driving your car and understand the need to put safety first. Therefore, each driver is thoroughly vetted by checking for clean driving records, FBI background checks, drug tests that include prescription drugs that can inhibit driving and fingerprinting.
Can I use a driver after hours?
Yes, but we charge an additional $1 per minute on ONE WAY rides that end after closing time.
Do I tip drivers?
Tipping your driver is not required. However, our drivers do make their living with RedCap, so feel free to add a tip anytime.
Are drivers insured?
Yes. RedCap Personal Drivers are insured in two ways: 1) they are covered as an occasional and permissive user on your existing auto policy and, 2) RedCap maintains a policy to cover the driving of hired and non-owned automobiles. The policy has a coverage limit of $2,000,000 and $1,000,000 per occurrence.
Where do we pick up?
We operate in The San Francisco Bay Area (specifically San Francisco County, San Mateo County, and parts of Santa Clara County, Alameda County and Contra Costa County) and South Florida's Dade, Broward and Palm Beach counties. Your pick up address must fall within our service area.
Where do we drop off?
Anywhere in the US, as long as your pick up address falls within one of our service areas.
We charge hourly for trips when the vehicle begins and ends in the same location. The time begins at your reservation time and ends when the vehicle is returned to the starting point.
We charge by the minute, based on the Google Time Estimate, for trips beginning and ending in different locations. For any time greater than the estimated time such as delays or stops along the way, additional time is billed at $.58 per minute.
Our pricing is easy & affordable.
Sign Up...It's Free!
Be driven by a Personal Driver today.